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Privacy Policy

Last Updated: September 1, 2023

Neon Voyages ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree, please do not access or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Subscribe to our newsletter
  • Fill out a contact form
  • Request information about our services
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Phone number
  • Message content

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on those pages
  • Referring website addresses

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and respond to your inquiries and requests
  • Send newsletters, updates, and marketing communications
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other unlawful activity
  • Comply with our legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. You can learn more about how we use cookies in our Cookie Policy.

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

4. Third-Party Services

We may use third-party service providers to help us operate our website, conduct our business, or provide services to you. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to or restrict processing of your personal information
  • The right to data portability
  • The right to withdraw consent at any time, where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: +44 20 7123 4567
  • By mail: 123 Neon Street, Soho, London, W1D 3QY, United Kingdom
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